GGBet logo

Terms & Conditions

GGBet Casino > Terms & Conditions
Last updated: 25/04/2026
Relevance verified: 25/04/2026

1. Introduction and Acceptance of Terms

These Terms and Conditions govern your access to and use of the online gaming platform operated at ggbet-casino-nz.com (the “Platform”). The Platform is owned and operated by Brivio Limited, a company incorporated under the laws of the Republic of Cyprus (company registration number HE315596), with its registered office in Nicosia, Cyprus. Brivio Limited operates the GGBet Casino brand and is directly responsible for all gaming and wagering services offered through this website.

By registering an account, making a deposit, or participating in any game or wagering activity on the Platform, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in full. If any part of these Terms is not acceptable to you, you must not use the Platform.

These Terms and Conditions are written in accordance with the requirements applicable to online gaming operators serving New Zealand residents and reflect GGBet Casino’s obligations under its gaming licence issued by the Curaçao Gaming Authority (licence number 8048/JAZ, sub-licence 123787). Players based in New Zealand are encouraged to review the Licence Information page for full details of the operator’s regulatory standing.

2. Eligibility to Play

2.1 Age Requirement

You must be at least 18 years of age to register an account and participate in any real-money gaming activity on the Platform. GGBet Casino operates a strict minimum age policy. By creating an account, you declare that you are 18 or older. The Platform reserves the right to request documentary proof of age at any point, and accounts where the registered player is found to be under 18 will be immediately suspended. Any funds held in such accounts will be handled in accordance with applicable regulatory requirements.

New Zealand law, including the Gambling Act 2003, prohibits persons under the age of 18 from participating in gambling. GGBet Casino takes this obligation seriously and applies age verification checks as a standard part of its Know Your Customer (KYC) process.

2.2 Residency and Jurisdiction

The Platform is made available to players in New Zealand and other jurisdictions where access to offshore online gaming is not expressly prohibited by local law. It is your responsibility to confirm that accessing and using the Platform is lawful in your place of residence before registering or placing any wager. GGBet Casino does not accept registrations from players in jurisdictions where the operator is legally required to hold a local licence and does not hold one.

2.3 Restricted Persons

You are not permitted to register or maintain an account on the Platform if any of the following apply:

  • You are under 18 years of age.
  • You are a resident of a jurisdiction in which online gambling is expressly prohibited by applicable law.
  • You are an employee, director, officer, or contractor of Brivio Limited, or an immediate family member of such a person.
  • You have previously had an account suspended or permanently closed due to a breach of these Terms.
  • You have self-excluded from the Platform through the responsible gambling tools and your self-exclusion period has not yet expired.
  • You are acting on behalf of another person for the purpose of circumventing any eligibility restriction set out in these Terms.

3. Account Registration and Verification

3.1 Creating an Account

To access real-money games, you must create a single registered account. During registration, you are required to provide accurate and current personal information, including your full legal name, date of birth, email address, residential address, and a valid contact phone number. Providing false, misleading, or incomplete information constitutes a breach of these Terms and may result in account suspension and forfeiture of any balance held.

You may hold only one account on the Platform at any given time. If you hold multiple accounts, GGBet Casino reserves the right to close all duplicate accounts, void any associated bonuses, and withhold winnings derived from gameplay conducted on duplicate accounts.

3.2 Account Security

You are solely responsible for keeping your login credentials confidential. GGBet Casino will not be liable for any loss or damage arising from your failure to secure your account details. If you believe your account has been accessed without your authorisation, you must notify our support team at support@ggbet-casino-nz.com or call +64 4 385 9204 without delay. You must not share your account with any other person or allow a third party to deposit, wager, or withdraw funds on your behalf.

3.3 KYC Verification

GGBet Casino is required to verify the identity of all players before processing withdrawals and, in certain circumstances, before modifying account limits or features. As part of the Know Your Customer (KYC) process, you may be asked to submit the following documents:

  • Proof of Identity: A current, government-issued photo ID such as a New Zealand passport, driver’s licence, or Kiwi Access Card.
  • Proof of Address: A recent utility bill, bank statement, or government-issued document confirming your residential address, dated within the preceding 90 days.
  • Proof of Payment Method: Documentation confirming that the payment method used to fund your account belongs to you.
  • Source of Funds: Where your transaction activity triggers enhanced due diligence thresholds, documentation showing the legitimate origin of the funds deposited may be required.

Failure to provide the requested documentation within a reasonable timeframe may result in withdrawal delays, account suspension, or closure.

4. Deposits and Withdrawals

4.1 Accepted Payment Methods

GGBet Casino accepts the following payment methods for deposits and withdrawals:

  • Visa
  • Mastercard
  • Apple Pay
  • Google Pay
  • Bitcoin (BTC)
  • Ethereum (ETH)
  • Tether (USDT)

All real-money transactions on the Platform are processed in New Zealand dollars (NZD) unless otherwise indicated. Currency conversion fees, where applicable, are the responsibility of the player and are determined by your payment provider.

4.2 Deposits

Deposits are credited to your account balance promptly upon confirmation from the payment provider. GGBet Casino does not charge fees for standard deposits, though your bank or payment provider may apply its own charges. Minimum and maximum deposit limits apply and are displayed at the point of transaction.

Funds deposited into your account may only be used for gaming purposes on the Platform. Deposits are non-refundable except in circumstances where the Platform is found to be at fault for a technical error that prevented fair gameplay.

4.3 Withdrawals

Withdrawal requests are processed subject to successful completion of KYC verification. Withdrawals are made to the same method used for the corresponding deposit wherever technically possible. Where this is not possible, GGBet Casino will contact you to arrange an alternative withdrawal method.

Processing times vary by payment method. The Platform aims to process approved withdrawal requests within 24 to 72 hours. Cryptocurrency withdrawals are generally faster, subject to blockchain confirmation times. GGBet Casino reserves the right to carry out additional security and fraud checks prior to releasing any withdrawal, which may extend the processing period.

Minimum and maximum withdrawal limits apply. You may not withdraw funds that are subject to active wagering requirements under any bonus terms.

4.4 Currency and Transaction Limits

All deposits, wagers, and withdrawals are subject to minimum and maximum transaction limits, which are displayed within your account and on relevant payment pages. GGBet Casino reserves the right to adjust these limits at its discretion, with reasonable notice provided to affected players where practicable.

5. Bonuses and Promotions

5.1 General Bonus Terms

GGBet Casino offers a range of bonuses and promotions to eligible New Zealand players. All bonuses are subject to specific terms and wagering requirements which are detailed on the relevant promotion page. By accepting any bonus, you agree to be bound by the applicable bonus terms in addition to these general Terms and Conditions.

5.2 Current Welcome Offer

New players who complete account registration and their first qualifying deposit may be eligible for a welcome bonus of up to NZ$2,500 with a 300% first deposit match, plus 150 Free Spins on selected premium slots. The specific terms for this offer, including minimum deposit requirements, eligible games, and wagering requirements, are set out on the promotions page. Bonus funds and Free Spin winnings must be wagered the required number of times before any withdrawal can be requested.

5.3 Wagering Requirements

Bonus funds are subject to wagering requirements before they can be converted into withdrawable cash. The applicable wagering multiplier is specified on each promotion page. Not all games contribute equally to wagering requirements. Slot games typically contribute 100%, while table games and live casino products may contribute a reduced percentage or may not contribute at all. It is your responsibility to check the game contribution rates applicable to each active bonus before playing.

5.4 Bonus Restrictions

  • Bonuses are intended for personal use only. Creating multiple accounts to collect the same bonus, or using automated software to exploit promotional offers, constitutes abuse and will result in account suspension and forfeiture of all associated funds.
  • GGBet Casino reserves the right to decline, modify, or cancel any bonus offer at its discretion if it has reason to believe the offer is being used in bad faith.
  • Bonuses may not be transferred between accounts or redeemed for cash without meeting the stated wagering requirements.
  • GGBet Casino reserves the right to withdraw any bonus or promotion at any time without prior notice.

5.5 Free Spins

Free Spins awarded as part of a promotion are valid only on the specified games and for the duration stated in the relevant promotion terms. Winnings from Free Spins are credited as bonus funds and are subject to the applicable wagering requirements before withdrawal.

6. Rules of Play

6.1 Game Availability

GGBet Casino provides access to games supplied by a range of independently certified game providers, including Play’n GO, Evolution, Playtech Live, PG Soft, Spribe, BGaming, Evoplay, Ezugi, and others. The availability of specific games may vary based on your location and applicable regulatory requirements. GGBet Casino makes no representation that all games will be available to all players at all times.

6.2 Randomness and Fairness

All casino games on the Platform use certified random number generators (RNGs) that have been independently tested and approved by eCOGRA under the ISO/IEC 17025:2005 standard. This certification confirms that game outcomes are random, unpredictable, and not manipulated in favour of either the player or the operator. Return-to-player (RTP) percentages for individual games are determined by the relevant game providers and are available within each game’s information panel.

6.3 Void Bets and Technical Errors

In the event of a technical fault, system error, or software malfunction that affects the outcome of a game or wager, GGBet Casino reserves the right to void the affected round and refund the wagered amount to your account balance. Winnings derived from gameplay affected by a confirmed technical error may not be paid out. GGBet Casino will not be liable for any loss of expected winnings resulting from a technical malfunction beyond the operator’s reasonable control.

6.4 Maximum Win Limits

GGBet Casino may apply maximum win limits to certain games, bonus play, or promotional events. Where such limits apply, they will be communicated within the relevant game details or promotion terms. The Platform reserves the right to cap winnings in excess of the stated maximum and to pay out only up to the applicable limit.

6.5 Suspected Irregular Play

GGBet Casino monitors all gaming activity for signs of irregular or fraudulent play, including but not limited to collusion, the use of automated betting software, exploitation of software errors, or any strategy designed to circumvent the normal rules of a game. If irregular activity is detected, GGBet Casino reserves the right to suspend your account pending investigation, void affected wagers, and permanently close your account if a breach is confirmed.

7. Responsible Gambling

7.1 Our Commitment

GGBet Casino is committed to promoting responsible gambling and takes its obligations in this area seriously. Gambling is intended to be an entertaining activity. If it stops being enjoyable or begins to cause financial or personal harm, GGBet Casino strongly encourages players to make use of the responsible gambling tools available on the Platform and to seek support from independent organisations.

7.2 Player Tools

Registered players have access to a range of tools designed to help manage their gaming activity:

  • Deposit Limits: Set daily, weekly, or monthly caps on the amount you can deposit into your account.
  • Wager Limits: Restrict the amount you can bet within a specified period.
  • Loss Limits: Set a maximum amount you are willing to lose within a given timeframe.
  • Session Time Limits: Restrict the amount of time you spend logged into the Platform during any single session.
  • Reality Checks: Receive periodic reminders of how long you have been playing during an active session.
  • Cooling-Off Period: Temporarily suspend your account for a set period if you feel you need a break from gambling.
  • Self-Exclusion: Permanently or temporarily exclude yourself from the Platform. During a self-exclusion period, your account will be closed and you will not be permitted to reopen it until the exclusion period has expired.

To activate any of these tools, contact our support team at support@ggbet-casino-nz.com.

7.3 Problem Gambling Resources

If you are concerned about your gambling behaviour or that of someone you know, you can seek free and confidential support from the following organisations:

7.4 Minor Protection

GGBet Casino takes the protection of minors from accessing gambling services very seriously. If you share a device with young people, we recommend using device-level parental control software to restrict access to gambling websites. GGBet Casino does not accept any responsibility for minors accessing the Platform through an account registered by an adult. Account holders are responsible for ensuring that their login credentials are not accessible to persons under the age of 18.

8. Anti-Money Laundering

GGBet Casino maintains a comprehensive Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) compliance programme consistent with the requirements of its Curaçao gaming licence and the international standards set by the Financial Action Task Force (FATF). All financial transactions on the Platform are subject to automated and manual monitoring. Transactions that exhibit patterns consistent with money laundering, structuring, or other financial crime indicators will be escalated in accordance with the operator’s internal AML procedures and, where legally required, reported to the competent financial intelligence authorities.

Players must not use the Platform to launder money or to process the proceeds of any criminal activity. Engaging in such conduct constitutes a serious breach of these Terms and will result in immediate account closure, forfeiture of all funds held in the account, and referral to the relevant law enforcement or regulatory authorities.

9. Privacy and Data Protection

Brivio Limited collects, holds, and processes personal information provided by players in connection with account registration, KYC verification, payment processing, and customer support. The collection and use of your personal information is governed by the Platform’s Privacy Policy, which is available on the website and forms part of the overall agreement between you and Brivio Limited.

The Platform uses industry-standard security measures to protect your personal and financial information, including SSL encryption technology applied to all data transmissions between your device and the Platform’s servers. Player funds are held in accounts segregated from Brivio Limited’s operational funds.

Personal information is shared with third parties only where necessary for the delivery of services, such as payment processors, identity verification providers, and fraud prevention agencies, or where disclosure is required by law or regulation. GGBet Casino does not sell player data to third-party marketers.

New Zealand players may have rights in relation to their personal information under applicable privacy law, including the right to request access to information held about them and the right to request correction of inaccurate information. Enquiries regarding data privacy can be directed to support@ggbet-casino-nz.com.

10. Intellectual Property

All content on the Platform, including but not limited to software, text, graphics, logos, images, game assets, audio, and video, is the property of Brivio Limited or its third-party licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform solely for personal, non-commercial gaming purposes.

You must not reproduce, copy, distribute, modify, publicly display, or create derivative works from any content on the Platform without the prior written consent of Brivio Limited. Unauthorised use of any intellectual property associated with GGBet Casino may result in legal action.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Brivio Limited’s total liability to you for any claim arising from your use of the Platform is limited to the amount deposited into your account during the 12-month period immediately preceding the event giving rise to the claim.

GGBet Casino is not liable for:

  • Any indirect, incidental, consequential, special, or punitive loss or damage.
  • Loss of profit, revenue, data, or business opportunity arising from your use of or inability to use the Platform.
  • Interruption or delay in the provision of services caused by factors outside the operator’s reasonable control, including telecommunications failures, internet outages, or force majeure events.
  • The accuracy, completeness, or reliability of third-party content or games accessible through the Platform.
  • Any loss arising from your failure to secure your account credentials or from your authorisation of third-party access to your account.

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any other matter that cannot be excluded by law.

12. Account Suspension and Termination

12.1 Termination by You

You may close your account at any time by contacting our support team at support@ggbet-casino-nz.com or by calling +64 4 385 9204. Prior to closure, any withdrawable balance in your account will be returned to you via your registered payment method, subject to completion of KYC requirements and any applicable bonus wagering conditions. Any bonus funds that have not met the relevant wagering requirements will be forfeited upon account closure.

12.2 Termination by GGBet Casino

GGBet Casino reserves the right to suspend or permanently close your account in the following circumstances:

  • You have breached any provision of these Terms and Conditions.
  • You have provided false or misleading information during registration or KYC verification.
  • You are found to be under the legal age for gambling.
  • Your account activity is suspected to involve fraud, money laundering, or any other illegal conduct.
  • You have opened multiple accounts in breach of the single-account policy.
  • Continued operation of your account would expose GGBet Casino to legal, regulatory, or reputational risk.

Where an account is closed due to a material breach, GGBet Casino reserves the right to withhold any funds held in the account pending the outcome of its investigation. If the breach is confirmed, those funds may be forfeited.

13. Complaints and Disputes

13.1 Internal Complaints Process

If you are dissatisfied with any aspect of the Platform or believe that your account has been managed incorrectly, you should contact GGBet Casino’s support team in the first instance:

Please include your registered account username, a clear description of the issue, and any supporting documentation. GGBet Casino aims to acknowledge all complaints within 48 hours and to provide a substantive response within 14 business days.

13.2 Escalation

If you are not satisfied with the outcome of GGBet Casino’s internal complaints process, you may escalate your dispute to the Curaçao Gaming Authority, which serves as the external dispute resolution body for matters falling within the scope of GGBet Casino’s gaming licence (number 8048/JAZ). Details of the escalation process are available on the Curaçao Gaming Authority’s website.

14. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Curaçao. Any dispute arising out of or in connection with these Terms that cannot be resolved through the complaints process described above shall be subject to the exclusive jurisdiction of the courts of Curaçao, without prejudice to any mandatory rights you may hold as a consumer under New Zealand law.

GGBet Casino acknowledges that New Zealand players may have certain protections under the Consumer Guarantees Act 1993 and the Fair Trading Act 1986 that cannot be excluded or limited by contractual agreement. Nothing in these Terms is intended to override or waive any rights you hold under applicable New Zealand consumer law.

15. Changes to These Terms

GGBet Casino reserves the right to amend these Terms and Conditions at any time. Where material changes are made, registered players will be notified by email or through a prominent notice on the Platform at least 14 days before the changes take effect, where reasonably practicable. Continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to any amended Terms, you should close your account and withdraw any remaining balance before the changes take effect.

16. Miscellaneous

16.1 Entire Agreement

These Terms and Conditions, together with the Privacy Policy, Cookie Policy, Responsible Gambling Policy, and any applicable bonus terms, constitute the entire agreement between you and Brivio Limited with respect to your use of the Platform and supersede all prior communications, representations, or agreements relating to the same subject matter.

16.2 Severability

If any provision of these Terms is found by a court of competent jurisdiction to be unlawful, invalid, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or if it cannot be modified, it shall be severed from the remaining Terms. The remaining provisions shall continue in full force and effect.

16.3 Waiver

GGBet Casino’s failure to enforce any provision of these Terms on any occasion does not constitute a waiver of its right to enforce that provision on a future occasion or to enforce any other provision of these Terms.

16.4 Assignment

You may not assign or transfer any of your rights or obligations under these Terms without the prior written consent of Brivio Limited. Brivio Limited may assign these Terms, or any rights or obligations under them, without restriction, including in connection with a corporate restructuring, merger, or sale of business assets.

16.5 Language

These Terms are written in English. In the event of a conflict between any translated version of these Terms and the English version, the English version shall prevail.

16.6 Contact Information

For all account-related, legal, or general enquiries, you may reach GGBet Casino through the following channels:

Bonus

for first deposit

1000 + 250 FS