Operator Information
The online gaming platform available at ggbet-casino-nz.com is owned and operated by Brivio Limited, a company duly incorporated and registered under the laws of the Republic of Cyprus. The company’s registration number is HE315596, and its registered office is located in Nicosia, Cyprus.
Brivio Limited operates the GGBet brand and is solely responsible for the provision of all gaming and wagering services offered through this website, including but not limited to casino games, sports betting, and live dealer products. All contractual relationships with players are established directly with Brivio Limited.
Licence Details
Issuing Authority
Brivio Limited holds a valid online gaming licence issued by Invicta Networks N.V., operating under the regulatory framework of the Curaçao Gaming Authority (CGA), which is the competent licensing authority for online gambling in Curaçao, a constituent country of the Kingdom of the Netherlands.
Licence Number and Type
- Licence Number: 8048/JAZ
- Sub-licence Registration Number: 123787
- Licence Type: Interactive Online Gaming Licence (B2C), covering casino gaming, sports betting, and related interactive wagering activities
- Regulating Jurisdiction: Curaçao, Kingdom of the Netherlands
This licence authorises Brivio Limited to offer real-money online gaming services to eligible players across permitted jurisdictions worldwide. The licence is subject to ongoing compliance obligations, periodic review, and regulatory oversight by the Curaçao Gaming Authority in accordance with the National Ordinance on Games of Chance (Landsverordening op de kansspelen).
Independent Certification
The platform and its gaming software have been independently tested and approved by eCOGRA (eCommerce Online Gaming Regulation and Assurance) under the ISO/IEC 17025:2005 standard, as accredited by the United Kingdom Accreditation Service (UKAS). This certification confirms that the random number generators (RNGs) underpinning all games operate fairly and in accordance with internationally recognised standards for game integrity and return-to-player accuracy.
Territory of Operation and Eligibility
Service Territory
The services offered at ggbet-casino-nz.com are directed at adult players in New Zealand and other jurisdictions where access to offshore online gambling is not prohibited under applicable local law. Brivio Limited does not accept registrations from players located in jurisdictions where online gambling is expressly prohibited by statute, or where the operator does not hold a locally issued licence required by that jurisdiction’s law.
It is the sole responsibility of each player to verify that access to and participation in online gaming is lawful in their country or region of residence prior to registering an account or placing any wager.
Age Restriction
Access to real-money gaming services is strictly restricted to persons who are 18 years of age or older. Brivio Limited does not knowingly permit minors to register or participate in any form of gambling activity offered through this platform. Age verification is conducted as part of the account registration and KYC process, and accounts found to be registered by persons under the legal age will be suspended immediately and any funds held in such accounts will be handled in accordance with applicable regulatory requirements.
Anti-Money Laundering and Know Your Customer Policy
Regulatory Framework
Brivio Limited maintains a comprehensive Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) compliance programme in accordance with:
- The requirements imposed by the Curaçao Gaming Authority under the terms of its gaming licence;
- The Financial Action Task Force (FATF) international standards on combating money laundering and terrorist financing;
- Applicable Curaçao legislation governing financial compliance obligations of licensed gaming operators.
Know Your Customer (KYC) Procedures
All registered players are required to complete identity verification before withdrawals are processed and, in certain circumstances, before deposit limits or account features are adjusted. The following documentation may be requested:
- Proof of Identity: A valid government-issued photo identification document, such as a passport, national identity card, or driver’s licence;
- Proof of Address: A recent utility bill, bank statement, or other official document confirming the player’s residential address, dated within the preceding 90 days;
- Proof of Payment Method: Documentation confirming ownership of the payment method used to fund the account, where required by the operator’s internal risk assessment;
- Source of Funds: Where a player’s transaction activity triggers enhanced due diligence thresholds, documentation evidencing the legitimate source of funds may be required.
Brivio Limited reserves the right to suspend account access, delay withdrawal processing, or terminate an account where a player fails to provide the required documentation within a reasonable timeframe, or where the documentation provided does not meet the operator’s verification standards.
Transaction Monitoring
All financial transactions conducted on the platform are subject to automated and manual monitoring. Transactions that exhibit patterns consistent with money laundering, structuring, or other financial crime indicators will be escalated in accordance with the operator’s internal AML procedures and, where legally required, reported to the competent financial intelligence authorities.
Data Protection and Privacy
Collection and Use of Personal Data
Brivio Limited collects, stores, and processes personal data provided by players in connection with account registration, KYC verification, transaction processing, and customer support. The operator’s data handling practices are governed by its Privacy Policy, which is available on this website and constitutes an integral part of the Terms and Conditions applicable to all registered players.
Security Measures
The platform employs industry-standard security protocols to protect player data and financial information, including:
- Secure Sockets Layer (SSL) encryption technology with a minimum of 128-bit encryption applied to all data transmissions between the player’s device and the platform’s servers;
- Segregation of player funds from the operator’s operational accounts to ensure that player balances are not used for the operator’s general business purposes;
- Restricted internal access to personally identifiable information on a strict need-to-know basis;
- Regular security audits and vulnerability assessments conducted in accordance with industry best practices.
Third-Party Data Sharing
Personal data is shared with third parties only where strictly necessary for the performance of services (such as payment processing, identity verification, and fraud prevention), where required by law or regulatory obligation, or where the player has provided express consent. Brivio Limited does not sell personal data to third parties for commercial marketing purposes.
Responsible Gambling
Operator Commitment
Brivio Limited is committed to promoting responsible gambling practices and to minimising the risk of harm associated with gambling activity. The operator acknowledges that while the majority of players engage with gaming services for entertainment purposes without adverse consequences, a minority of individuals may be at risk of developing problematic gambling behaviour. The platform’s responsible gambling framework is designed to identify, assist, and where necessary restrict such players.
Player-Controlled Tools
Registered players have access to a range of self-management tools through their account settings, including:
- Deposit Limits: Players may set daily, weekly, or monthly deposit caps. Requests to reduce a limit take effect immediately; requests to increase a limit are subject to a mandatory cooling-off period before implementation;
- Loss Limits: Players may specify a maximum amount they are willing to lose within a defined period;
- Session Time Limits: Players may restrict the maximum duration of individual gaming sessions;
- Reality Checks: Automated notifications may be set to remind players of elapsed time spent on the platform;
- Self-Exclusion: Players may request temporary or indefinite exclusion from the platform. Self-exclusion requests are processed without undue delay and, once activated, prevent the player from accessing real-money gaming services for the duration of the exclusion period. A minimum self-exclusion period of six months applies in accordance with Curaçao Gaming Authority requirements.
Access to External Support
Players who believe they may be experiencing difficulties with their gambling are encouraged to seek assistance from recognised independent support organisations. New Zealand-based resources include:
- Problem Gambling Foundation of New Zealand – helpline and counselling services available at www.pgf.nz
- Gambling Helpline New Zealand – free and confidential support available 24 hours a day, seven days a week at 0800 654 655
Players who are experiencing acute distress are encouraged to contact these services directly. The operator’s customer support team is also available to assist players with activating responsible gambling tools or to provide guidance on accessing external help.
Minor Protection
Brivio Limited strongly recommends that account holders take appropriate precautions to prevent minors from accessing gambling services through shared devices, including the use of parental control software. Where a registered player has reason to believe that a minor has accessed their account, they should notify customer support immediately.
Dispute Resolution
Internal Complaints Procedure
Any player who wishes to raise a complaint in relation to the services provided by Brivio Limited through this platform should, in the first instance, submit a formal complaint via the customer support channels available on the website. All complaints are acknowledged within two business days of receipt and investigated in accordance with the operator’s internal complaints handling procedures. A substantive written response will be provided within a reasonable timeframe, and in any event within 28 calendar days of the complaint being received.
Escalation and Alternative Dispute Resolution
Where a player remains dissatisfied with the outcome of the internal complaints process, or where the operator has failed to provide a substantive response within the timeframe set out above, the player may escalate the matter to an approved alternative dispute resolution (ADR) body. Information regarding the applicable ADR mechanism is available in the operator’s Terms and Conditions.
The Curaçao Gaming Authority also provides a formal channel through which players may lodge complaints against licensed operators where internal resolution has not been achieved. Players may contact the Curaçao Gaming Authority directly via the contact details published on its official website at www.cga.cw.
Governing Law
The Terms and Conditions governing the use of this platform, and any dispute arising from or in connection with those Terms and Conditions or the services provided by Brivio Limited, are subject to the laws of Curaçao. Nothing in this provision limits any statutory rights that a player may have under the consumer protection laws applicable in their jurisdiction of residence.
Contact Information
For all queries relating to licensing, compliance, responsible gambling, or data protection, players may contact Brivio Limited through the official support channels provided on this website. Players are encouraged to retain copies of all correspondence submitted to the operator for their own records.
This Licence Information page reflects the legal and regulatory status of Brivio Limited as at the date of publication. The operator is committed to maintaining the accuracy of this information and will update this page promptly in the event of any material changes to its licensing status or regulatory obligations.