What This Policy Covers
This Cookie Policy applies to all pages and features accessible through ggbet-casino-nz.com, including the casino lobby, sportsbook, live casino, promotions pages, and account management areas. It explains what cookies and similar tracking technologies GGBet Casino uses, why we use them, and what choices you have as a visitor based in New Zealand.
This policy should be read alongside our Privacy Policy, which provides a fuller picture of how we handle personal information in accordance with the Privacy Act 2020 (NZ) and the Information Privacy Principles set out under that legislation.
By continuing to browse ggbet-casino-nz.com after seeing our cookie notice, you acknowledge that cookies will be placed on your device in line with the preferences you have set or accepted.
What Cookies Are and How They Work
A cookie is a small text file that a website places on your browser or device when you visit. The file contains a unique identifier that allows the website to recognise your device on subsequent visits or during the same browsing session. Cookies do not run programmes or carry viruses. They are simply a way for a website to remember things about you, such as what language you prefer or whether you are logged in.
Beyond traditional cookies, we also use related technologies that serve similar purposes:
- Session storage – holds temporary data within your browser tab that is cleared when you close the tab.
- Local storage – stores data on your device that persists after you close the browser, unless cleared manually.
- Pixel tags (web beacons) – tiny invisible images embedded in pages or emails that signal when content has been viewed.
- Browser fingerprinting – a method of identifying a device based on its configuration, used primarily for fraud detection and account security purposes.
This policy covers all of the above technologies. Where we refer to “cookies” throughout this document, we mean all of them unless we specify otherwise.
Categories of Cookies We Use
Strictly Necessary Cookies
These cookies are required for ggbet-casino-nz.com to function at a basic level. Without them, you cannot log into your account, navigate between sections of the site, or complete a deposit or withdrawal. They do not collect information that could be used for marketing purposes and cannot be switched off in our systems.
Examples of what strictly necessary cookies do on GGBet Casino NZ:
- Maintain your login session so you are not signed out mid-game.
- Remember items in your active betting slip.
- Enforce geographic access rules where applicable.
- Support secure communication between your browser and our servers (HTTPS session tokens).
- Enable our responsible gambling tools, including session limits and self-exclusion checks, to operate correctly.
Functional Cookies
Functional cookies remember choices you make so we can tailor the site to you. They are not essential for the site to work, but without them the experience becomes noticeably less convenient.
- Your preferred currency display (NZ dollars).
- Your chosen odds format (decimal, fractional, or American).
- Language and regional settings.
- Whether you have previously dismissed a promotional banner or notification.
- Video quality preferences in live casino streams.
These cookies may be set by us or by third-party providers whose services appear on our pages, such as live game streaming partners.
Performance and Analytics Cookies
Performance cookies collect information about how visitors interact with ggbet-casino-nz.com. The data is aggregated and does not identify individual users directly. We use it to understand which games are most popular, which pages load slowly, where users tend to drop off during registration, and how our NZ-specific promotions are performing.
Tools we use for this purpose include:
- Google Analytics 4 – tracks page views, session durations, events (such as game launches or deposit completions), and user flows. Data is transferred to Google’s servers, which may be located outside New Zealand. Google operates under a data processing agreement with us and applies appropriate safeguards.
- Hotjar – generates heatmaps and session recordings to help us identify usability issues. Personal information such as passwords and payment details are automatically masked before any recording takes place.
You can opt out of Google Analytics tracking across all websites by installing the Google Analytics Opt-out Browser Add-on. You can manage Hotjar tracking at hotjar.com/legal/compliance/opt-out.
Marketing and Advertising Cookies
These cookies are placed to help us and our advertising partners show you relevant content. They track your activity across ggbet-casino-nz.com and, in some cases, across other websites you visit. The aim is to make advertising more useful and less repetitive for you, and to measure whether our marketing campaigns are reaching the right audiences.
What marketing cookies may do:
- Record whether you arrived at GGBet Casino NZ via a particular affiliate link or promotional campaign.
- Build a profile of your interests based on browsing behaviour to enable interest-based advertising.
- Limit how many times you see the same promotional message.
- Pass conversion data (such as a completed registration) back to advertising platforms so we can measure campaign effectiveness.
Marketing cookies may be placed by third-party networks including Google Ads and Meta (Facebook/Instagram). These third parties have their own privacy policies, which govern how they use data collected through their cookies.
Under New Zealand’s Privacy Act 2020, you have the right to request access to personal information held about you and to request corrections where that information is inaccurate. If you believe any profile information built through advertising cookies relates to you and is incorrect, you can contact us using the details at the bottom of this page.
Responsible Gambling and Compliance Cookies
GGBet Casino NZ takes its obligations around harm minimisation seriously. A specific category of cookies supports responsible gambling features and regulatory compliance. These include:
- Cookies that record self-exclusion or cooling-off periods so restrictions are consistently applied across browser sessions.
- Cookies that track session time and trigger break reminders where you have set them up in your account.
- Fraud detection and anti-money-laundering tools that analyse behavioural patterns to identify unusual account activity.
- Age verification status flags that prevent restricted content from loading for unverified sessions.
These cookies cannot be disabled without affecting the integrity of player protection features. Disabling them may result in reduced access to the platform.
Cookies Set by Third-Party Services on Our Site
Several third-party services integrated into ggbet-casino-nz.com place their own cookies. We do not have direct control over these cookies, but we have listed the main ones below so you know what to expect.
- Game providers (Play’n Go, Evolution, PG Soft, Pragmatic Play, Evoplay, Spribe, and others) – when you launch a game from a third-party provider, that provider may set cookies related to game state, fairness verification, and session management.
- Payment processors – when you initiate a deposit or withdrawal, the payment gateway may place cookies on your device for fraud prevention and session continuity purposes.
- Live chat support – our support widget uses cookies to maintain chat session continuity and, where applicable, to remember previous support interactions.
- YouTube/video embeds – if video content from YouTube is embedded on promotional pages, Google may set cookies through that embed even if you do not press play.
- Social media plugins – if you use a social login option or interact with share buttons, the relevant social network may set its own tracking cookies.
You can review and manage third-party cookie settings through the relevant platforms’ privacy and advertising preference tools. Links to key opt-out pages are provided in the “Managing Your Cookie Preferences” section below.
Cookie Retention Periods
Different cookies stay on your device for different lengths of time. The two broad categories are:
- Session cookies – these exist only while your browser is open. When you close the browser, session cookies are deleted automatically. They are used for things like keeping you logged in during a single visit.
- Persistent cookies – these remain on your device after you close the browser, for a set period. Depending on the cookie, this could be anywhere from a few hours to two years.
Specific retention periods for the cookies we set are available on request. You can contact us at ggbet-casino-nz.com/contact-us to ask for a full list.
Managing Your Cookie Preferences
Our On-Site Cookie Preference Centre
When you first visit ggbet-casino-nz.com, a cookie notice will appear. You can use it to accept all cookies, reject non-essential cookies, or customise your preferences by category. You can return to and change these preferences at any time by clicking the “Cookie Settings” link in the footer of any page on our site.
Please note that strictly necessary cookies and responsible gambling compliance cookies cannot be turned off through this tool, as they are required for the site to operate safely and legally.
Browser-Level Controls
Every major browser lets you view, block, and delete cookies through its settings. Here are direct links to cookie management instructions for the most common browsers:
If you block all cookies via your browser, parts of ggbet-casino-nz.com will not work correctly. Games may not load, you may be unable to log in, and responsible gambling controls may not function as intended.
Mobile Device Settings
If you use GGBet Casino NZ on a mobile device, you can manage cookies through your device’s browser app settings. On iOS, go to Settings > Safari > Privacy. On Android, open Chrome, tap the three-dot menu, then Settings > Privacy and Security > Cookies.
Industry Opt-Out Tools
For interest-based advertising specifically, you can use the following industry opt-out tools:
- Your Online Choices (NZ) – allows you to opt out of interest-based advertising from participating networks.
- Google My Ad Centre – manage how Google uses your data for advertising purposes.
- Meta Cookie Policy – review and adjust Meta’s advertising data use.
Your Rights Under New Zealand Law
The Privacy Act 2020 and the Information Privacy Principles govern how organisations collect, store, use, and disclose personal information in New Zealand. Where cookies on ggbet-casino-nz.com result in the collection of personal information about you, you have the following rights:
- Right of access – you can request a copy of personal information we hold about you, including data collected through cookies where it is linked to your account.
- Right of correction – if information we hold is inaccurate, misleading, or outdated, you can ask us to correct it.
- Right to complain – if you believe we have breached the Privacy Act 2020, you have the right to raise a complaint with us first, and subsequently with the Office of the Privacy Commissioner New Zealand if you are not satisfied with our response.
The Office of the Privacy Commissioner can be reached at privacy.org.nz.
New Zealand does not currently have a standalone cookie law equivalent to the EU’s ePrivacy Directive, but organisations are expected to comply with the broader privacy principles under the Privacy Act 2020 when collecting personal information through any means, including cookies.
Cross-Border Data Transfers
Some of the third-party services that place cookies on ggbet-casino-nz.com process data in countries outside New Zealand. Under Information Privacy Principle 12 of the Privacy Act 2020, personal information may only be transferred overseas if the recipient country provides comparable privacy protections, or if you have authorised the transfer, or if certain other conditions apply.
Where data collected through cookies is transferred to overseas service providers such as Google (United States) or Hotjar (Republic of Ireland), we take steps to ensure that appropriate data protection agreements are in place. These typically include standard contractual clauses or adherence to recognised international frameworks.
If you would like more detail on where specific data flows, you are welcome to contact us directly.
Changes to This Cookie Policy
We review this Cookie Policy periodically to keep it accurate and current. Changes may be made in response to updates in technology we use, changes in applicable law (including guidance from the Office of the Privacy Commissioner), or modifications to the services we offer on ggbet-casino-nz.com.
When we make meaningful changes to this policy, we will notify you through a notice on the site. If you continue to use the site after a revised policy has been published, we take that as an indication that you have read and accepted the updated terms. If the changes affect cookies that require your consent, we will prompt you to review and reconfirm your preferences.
Contact Us
If you have questions about this Cookie Policy, want to exercise your privacy rights, or would like to request a full list of cookies used on ggbet-casino-nz.com, you can reach our team through the contact page on the website.
Visit: ggbet-casino-nz.com/contact-us
We aim to respond to all privacy-related enquiries within 10 working days, in line with the timeframes recommended under the Privacy Act 2020.